{"id":839221,"date":"2024-11-22T09:32:01","date_gmt":"2024-11-22T09:32:01","guid":{"rendered":"https:\/\/myclubgroup.co.uk\/?post_type=careers&p=839221"},"modified":"2024-11-22T09:42:40","modified_gmt":"2024-11-22T09:42:40","slug":"assistante-administratifve-junior-du-service-a-la-clientele","status":"publish","type":"careers","link":"https:\/\/myclubgroup.com\/fr\/careers\/junior-customer-service-admin-assistant\/","title":{"rendered":"Assistant(e) junior au service \u00e0 la client\u00e8le et \u00e0 l'administration"},"content":{"rendered":"

Nous recherchons un(e) Assistant(e) junior au service \u00e0 la client\u00e8le et \u00e0 l'administration <\/strong>\u00e0 temps plein dans nos bureaux d'Oxted (du lundi au vendredi de 9h \u00e0 17h) pour rejoindre notre \u00e9quipe de production.<\/p>\n\n\n\n

Ce poste conviendrait id\u00e9alement \u00e0 une personne raisonnablement locale.<\/strong><\/p>\n\n\n\n

REMARQUE : il n'est pas possible de travailler \u00e0 distance et nous ne finan\u00e7ons pas les d\u00e9placements des candidats au Royaume-Uni.<\/strong><\/p>\n\n\n\n

Nous recherchons actuellement un(e) assistant(e) administratif(ve) et service client junior pour un poste \u00e0 temps plein (du lundi au vendredi, de 9h \u00e0 17h) dans notre bureau d'Oxted. Rejoignez notre \u00e9quipe de professionnels et apportez votre soutien \u00e0 notre service client\u00e8le et \u00e0 notre d\u00e9partement des ventes. Ce poste offre \u00e9galement un plan de carri\u00e8re pour devenir gestionnaire de compte, ce qui le rend id\u00e9al pour une personne int\u00e9ress\u00e9e par un d\u00e9veloppement de carri\u00e8re \u00e0 long terme.<\/p>\n\n\n\n

\u00c0 ce titre, vous serez amen\u00e9 \u00e0 r\u00e9pondre aux appels, \u00e0 assister les clients et \u00e0 effectuer des t\u00e2ches g\u00e9n\u00e9rales de bureau. Nous recherchons un candidat ma\u00eetrisant les logiciels Microsoft, motiv\u00e9 et capable d'apprendre rapidement.<\/p>\n\n\n\n

Principales responsabilit\u00e9s :<\/strong><\/p>\n\n\n\n

    \n
  1. Traiter professionnellement les appels entrants et les diriger vers les bons membres de l'\u00e9quipe.<\/li>\n\n\n\n
  2. Assister les clients et leur fournir un service exceptionnel, par t\u00e9l\u00e9phone, par e-mail ou par chat.<\/li>\n\n\n\n
  3. G\u00e9rer les t\u00e2ches de bureau courantes et fournir une assistance g\u00e9n\u00e9rale.<\/li>\n\n\n\n
  4. Utiliser Microsoft Word, Excel, Outlook et notre syst\u00e8me de gestion des clients pour le travail administratif (formation fournie).<\/li>\n\n\n\n
  5. Faire preuve d'une approche proactive en soutenant les op\u00e9rations du bureau et notre \u00e9quipe d\u00e9di\u00e9e \u00e0 la gestion des comptes.<\/li>\n\n\n\n
  6. Collaborer avec les membres de l'\u00e9quipe pour traiter les probl\u00e8mes complexes des clients et les r\u00e9soudre dans les d\u00e9lais impartis.<\/li>\n<\/ol>\n\n\n\n

    Qualifications et comp\u00e9tences :<\/strong><\/p>\n\n\n\n

      \n
    1. GCSE en anglais et en math\u00e9matiques : minimum C Grade (4 Standard Pass)<\/li>\n\n\n\n
    2. Ma\u00eetrise de Microsoft Word, Excel et Outlook.<\/li>\n\n\n\n
    3. Des comp\u00e9tences en communication solides et s\u00fbres d'elles-m\u00eames.<\/li>\n\n\n\n
    4. La capacit\u00e9 de travailler \u00e0 la fois de mani\u00e8re ind\u00e9pendante et en collaboration au sein de notre \u00e9quipe soud\u00e9e.<\/li>\n\n\n\n
    5. Apprentissage rapide et forte motivation au travail.<\/li>\n<\/ol>\n\n\n\n

      Ce poste offre une excellente opportunit\u00e9 aux personnes qui se lancent dans une carri\u00e8re dans l'administration de bureau et le service \u00e0 la client\u00e8le. Si vous r\u00e9pondez \u00e0 ces crit\u00e8res et que vous \u00eates d\u00e9sireux d'apprendre et de contribuer, nous aimerions vous conna\u00eetre.<\/p>\n\n\n\n

      Salaire en fonction de l'\u00e2ge et de l'exp\u00e9rience<\/p>\n\n\n\n

      Commencer le plus t\u00f4t possible<\/p>\n\n\n\n

      \u00c9galit\u00e9 des chances et diversit\u00e9 : Nous sommes un employeur qui souscrit au principe de l'\u00e9galit\u00e9 des chances et qui s'engage \u00e0 soutenir et \u00e0 respecter la diversit\u00e9. Nous comprenons et appr\u00e9cions pleinement les difficult\u00e9s auxquelles les gens sont confront\u00e9s aujourd'hui dans ce monde en constante \u00e9volution et ax\u00e9 sur la technologie. Nous accueillons des candidats de tous horizons.<\/em><\/p>\n\n\n\n

      L'inclusion et l'engagement en faveur de la diversit\u00e9 sont des principes essentiels qui contribuent \u00e0 un lieu de travail positif et productif, en veillant \u00e0 ce que des personnes de tous horizons aient la possibilit\u00e9 de s'\u00e9panouir et de contribuer au succ\u00e8s de notre organisation. Ce poste pourrait convenir \u00e0 toute personne reprenant le travail apr\u00e8s une p\u00e9riode d'absence ou passant d'un poste plus intensif \u00e0 un autre.<\/em><\/p>\n\n\n\n

      D\u00c9SOL\u00c9 - PAS D'AGENCES - Nous ne ferons pas appel \u00e0 une agence pour pourvoir ce poste. Ne nous faites pas perdre notre temps et ne vous faites pas perdre le v\u00f4tre. Nous vous remercions.<\/em><\/strong><\/p>","protected":false},"featured_media":0,"template":"","class_list":["post-839221","careers","type-careers","status-publish","hentry"],"acf":[],"yoast_head":"\nJunior Customer Service & Admin Assistant - My Club Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/myclubgroup.com\/fr\/carrieres\/assistante-administratifve-junior-du-service-a-la-clientele\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Junior Customer Service & Admin Assistant\" \/>\n<meta property=\"og:description\" content=\"We are looking for a Junior Customer Service & Admin Assistant on a full-time basis in our offices in Oxted (M-F 9-5) to join our Production Team. This position will ideally suit somebody who is reasonably local. 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